InfoPeople Webinar on Managing e-mail

Speaker: Andrew Sanderbeck

Key Points:
Go through messages in order received
Do what you can accomplish in 1-2 minutes
Delegate what you can to others
Defer items that take longer, put in your tasks list
Put items in folders to keep for reference

My additional hint: Bookmark useful links with tags for later reference using a site such as Delicious: http://www.delicious.com/